WHAT SHIPPING METHODS ARE AVAILABLE?

Shipping is provided via ground shipping from UPS, FedEx, or USPS. Free shipping included with purchases over $500 (ground).
Additional shipping such as Express or Expedited options can be made available upon request.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Typical shipping times are 7-10 business days once the purchase is assembled with any and all upgraded options. Any delays due to inventory or options will be communicated by the Electric Bike Super Shop eBikes team.

DO YOU SHIP INTERNATIONALLY?

Shipping internationally can be accommodated upon request. Please contact us at Contact Electric Bike Super Shop or via phone(619) 879-6993.

WHAT PAYMENT METHODS ARE ACCEPTED?

Payments via credit cards or cash are accepted. Additional payment methods can be made available upon request.

IS BUYING ON-LINE SAFE?

Rest assured that our website and any personal information is covered by our security policies including web encryption, payment processing, and other system processes.

HOW DO I PLACE AN ORDER?

Order right from our website now! If you would like totalk with our staff regarding the perfect electric bike contact us at Contact Electric Bike Super Shop or via phone (619) 879-6993.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

We encourage that all orders have an account for tracking, shipping updates, and for creating your wishlists. Ordering as an unregistered user can be accomodated upon request.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

Please contact us directly at Contact Electric Bike Super Shop or via phone (619) 879-6993.

HOW CAN I CANCEL OR CHANGE MY ORDER?

Please contact us directly at electricbikesupershop@gmail.com or via phone (619) 879-6993.

HOW DO I TRACK MY ORDER?

Tracking information will be added to your account and will be emailed to you as the order is packaged and shipped. If you have any questions please contact us directly at Contact electricbikesupershop@gmail.com or via phone (619) 879-6993.